Customer service is like a “life support system” for any business. A business does all the hard work from market research to product manufacturing, from marketing to distribution. But, if a business has weaker customer support, it not only misses out on a strong competitive advantage, but it may backfire as well. What is Customer Service? Customer service means the …
Being famous is equally important as creating a value-added product or service in today’s world. Corporations spend hefty budgets on their marketing strategies in the form of sponsorships, advertisements, social events, etc. But, these are paid forms of marketing. One extremely important objective of devising marketing strategies is to strengthen public relations. Talking about public relations, companies often go for …
What is the fastest way to reach a customer directly? Generally, some of the quickest channels for businesses to reach out to their customers or potential customers are fax, telephone, or internet. These types of practices have been in business for a long time, and they had their fair share of controversies. But, apart from this minor element, this mode …
Do you ever get annoyed when commercial ads interrupt your favorite TV show? Or your social media account is bombarded by different promotional ads? Well, this is a common thing nowadays. With fearsome competition among brands, every business is trying to promote its brand identity at all possible channels. However, this often irritates your target audience if you just keep …
New companies and startups are always looking for a market share. But it is not that simple, because the market is already full of competitors that do not allow anyone to enter and disrupt and demand and supply. In this situation, companies can consider the market penetration strategy when they want growth at a lower-risk. Today, we’ll discuss market penetration …
The goal of every business is to grow and be productive. A particular point comes in the product and company’s life when the industry stops growing. The management expands their business into other areas. Diversification is also about expansion and growth. What is Diversification Strategy? Diversification strategy is when a business or a company proceed with the growth and development …
What is the prime objective of a business? Customer satisfaction and profits. These two objectives move parallel and are equally important. How can you satisfy your customer? Of course, you need to make a product that meets or even surpasses their expectations. But, is that it? No, making a great product is one thing. But, helping your customers in any …
Marketing, as an integral part of any business, has seen some revolutionary changes in the past few years. The rise of the internet and social media created new opportunities for marketers. Along with many other improvisations, direct marketing has been a great addition to the marketing strategies. Direct marketing has not only proved to be useful, but it also surpassed …
We live in a world of professionalism, niche, and target marketing. Any general business can’t become successful and satisfy the needs of customers if it’s offering everything. It is because you can’t be perfect in every field. Therefore, a business or a company has to choose one area and excel in it. Today, we’re going to discuss the same thing …
Businesses and companies use different methods and techniques to stabilize their earnings. It’s also one of their goals is to grow their business and become more prosperous. They call it expansion. Today, we’ll discuss business expansion strategy and its different types in detail with examples. What is an Expansion Strategy? A business or a company follows the expansion strategy when …
